How To Fix LR362 - Approval not possible: Data is being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: LR - CATS: Cross-Application Time Sheet

• Message number: 362

• Message text: Approval not possible: Data is being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LR362 - Approval not possible: Data is being processed ?

  The SAP error message LR362, which states "Approval not possible: Data is being processed," typically occurs in the context of workflows or approval processes within SAP systems, particularly in modules like SAP Materials Management (MM) or SAP Supplier Relationship Management (SRM). This error indicates that the system is currently processing data related to the approval request, and therefore, the approval cannot be completed at that moment.
  Causes:
  
  Concurrent Processing: Another user or process may be currently processing the same data, leading to a lock on the approval request.
  Workflow Status: The workflow might be in a state that does not allow for further approvals, such as being in a pending or error state.
  System Performance Issues: High system load or performance issues may cause delays in processing, leading to temporary locks on data.
  Database Locks: Database locks may occur if there are long-running transactions or if the system is not properly releasing locks after processing.
  
  Solutions:
  
  Wait and Retry: Often, simply waiting a few moments and then retrying the approval can resolve the issue, especially if it was caused by concurrent processing.
  Check Workflow Status: Review the workflow status in the SAP system to ensure it is not stuck or in an error state. You can use transaction codes like SWI1 (Work Item Selection) to monitor workflow items.
  Transaction Monitoring: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify if there are any locks or errors that need to be addressed.
  System Performance: If the issue is related to system performance, consider checking with your IT team to ensure that the system is running optimally and that there are no performance bottlenecks.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team or consult SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (for workflow monitoring), SM12 (for lock entries), and SM21 (for system logs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that the user attempting the approval has the necessary permissions to perform the action, as permission issues can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to diagnose and resolve the LR362 error in your SAP system.