How To Fix LCM_ESIGN006 - DocuSign Integarion is not enabled; Please contact key user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LCM_ESIGN - ESign messages

  • Message number: 006

  • Message text: DocuSign Integarion is not enabled; Please contact key user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message LCM_ESIGN006 - DocuSign Integarion is not enabled; Please contact key user ?

    The error message LCM_ESIGN006 in the context of SAP's integration with DocuSign indicates that the electronic signature functionality is not enabled for the specific user or system configuration. This typically occurs when the integration between SAP and DocuSign has not been properly set up or activated.

    Cause:

    1. Integration Not Configured: The integration between SAP and DocuSign may not be configured correctly in the SAP system.
    2. User Permissions: The user attempting to use the DocuSign functionality may not have the necessary permissions or roles assigned.
    3. Missing Configuration: The necessary settings for electronic signatures in the SAP system may not be enabled or may be incomplete.
    4. System Settings: The overall system settings for electronic signatures may not be activated.

    Solution:

    1. Check Integration Settings:

      • Ensure that the integration between SAP and DocuSign is properly configured. This includes checking the connection settings, API keys, and any other required parameters.
      • Verify that the DocuSign integration is enabled in the SAP system settings.
    2. User Roles and Permissions:

      • Confirm that the user has the appropriate roles and permissions to access the electronic signature functionality. This may involve checking user roles in the SAP system and ensuring that the user is assigned to the correct groups.
    3. Enable Electronic Signatures:

      • If you have access to the configuration settings, navigate to the relevant configuration area in SAP and enable the electronic signature functionality. This may involve setting specific flags or parameters.
    4. Contact Key User or Administrator:

      • If you are not able to resolve the issue, contact your key user or system administrator. They will have the necessary access to check the configuration and make any required changes.
    5. Documentation and Support:

      • Refer to the official SAP documentation for the DocuSign integration for detailed steps on configuration and troubleshooting.
      • If the issue persists, consider reaching out to SAP support or DocuSign support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on configuring the DocuSign integration.
    • DocuSign API Documentation: Review the DocuSign API documentation for any specific requirements or settings that need to be configured in SAP.
    • Training and Resources: If you are new to SAP or the DocuSign integration, consider seeking training resources or documentation that can help you understand the setup process better.

    By following these steps, you should be able to identify and resolve the issue related to the LCM_ESIGN006 error message in SAP.

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