How To Fix LCM_ESIGN004 - e-Signature feature is not active; Please contact key user

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_ESIGN - ESign messages

• Message number: 004

• Message text: e-Signature feature is not active; Please contact key user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_ESIGN004 - e-Signature feature is not active; Please contact key user ?

  The SAP error message LCM_ESIGN004 indicates that the e-Signature feature is not active in your SAP system. This feature is often used in environments where compliance and audit trails are critical, such as in pharmaceuticals, finance, and other regulated industries.
  Cause:
  The error typically arises due to one of the following reasons:
  
  e-Signature Feature Not Activated: The e-Signature functionality has not been enabled in the system configuration.
  User Authorization: The user attempting to perform the action may not have the necessary authorizations to use the e-Signature feature.
  Configuration Issues: There may be issues with the configuration settings related to e-Signatures in the SAP system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Activate e-Signature Feature:
  
  Contact your SAP key user or system administrator to check if the e-Signature feature is activated in the system.
  If it is not activated, they will need to enable it through the appropriate configuration settings in the SAP system.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to use the e-Signature feature. This may involve checking roles and permissions assigned to the user in the SAP system.
  
  
  
  Review Configuration Settings:
  
  If the feature is activated but still not working, review the configuration settings related to e-Signatures. This may involve checking transaction codes like SU01 (User Maintenance) and PFCG (Role Maintenance) to ensure everything is set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on enabling and configuring the e-Signature feature.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  e-Signature Compliance: Understand the regulatory requirements for e-Signatures in your industry to ensure compliance.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to the e-Signature feature.
  Training: Ensure that users are trained on how to use the e-Signature feature properly, including any specific workflows or processes that need to be followed.
  
  By following these steps, you should be able to resolve the LCM_ESIGN004 error and successfully utilize the e-Signature feature in your SAP system.