How To Fix LCM_ESIGN005 - Error in DocuSign Integration

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_ESIGN - ESign messages

• Message number: 005

• Message text: Error in DocuSign Integration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_ESIGN005 - Error in DocuSign Integration ?

  The SAP error message LCM_ESIGN005 typically indicates an issue with the integration between SAP and DocuSign, particularly related to electronic signatures. This error can arise due to various reasons, including configuration issues, authentication problems, or data inconsistencies.
  Possible Causes:
  
  Authentication Issues: The integration may fail if the credentials used to connect to DocuSign are incorrect or have expired.
  Configuration Errors: Incorrect settings in the SAP system or in the DocuSign account can lead to this error. This includes API keys, endpoint URLs, or other integration parameters.
  Network Issues: Connectivity problems between SAP and DocuSign can also trigger this error.
  Data Format Issues: If the data being sent to DocuSign does not meet the required format or contains invalid values, it can cause the integration to fail.
  DocuSign Account Limitations: If the DocuSign account has reached its limits (e.g., number of envelopes sent), it may prevent further transactions.
  
  Solutions:
  
  Check Credentials: Verify that the API credentials (username, password, integration