How To Fix LCM_ESIGN008 - Cannot cancel as document is in the process of e-Signature

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_ESIGN - ESign messages

• Message number: 008

• Message text: Cannot cancel as document is in the process of e-Signature

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_ESIGN008 - Cannot cancel as document is in the process of e-Signature ?

  The SAP error message LCM_ESIGN008 indicates that a document cannot be canceled because it is currently in the process of e-Signature. This typically occurs in scenarios where electronic signatures are being used to validate documents, and the system prevents any modifications or cancellations while the signing process is active.
  Cause:
  
  Active e-Signature Process: The document is currently undergoing an e-signature process, meaning that it is locked for changes until the signing is completed or canceled.
  Workflow Status: The document may be part of a workflow that has not yet reached a final state, preventing any alterations.
  User Permissions: The user may not have the necessary permissions to cancel the document while it is in the signing process.
  
  Solution:
  
  Wait for Completion: If the document is actively being signed, wait until the e-signature process is completed. Once the signing is finalized, you should be able to cancel the document.
  Check Workflow Status: Review the workflow status of the document. If it is stuck or not progressing, you may need to intervene or contact the workflow administrator.
  Cancel the Signature Process: If you have the necessary permissions, you may be able to cancel the e-signature process itself. This can usually be done through the e-signature management interface in SAP.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for assistance. They may have additional tools or permissions to help you manage the document.
  
  Related Information:
  
  User Permissions: Ensure that you have the appropriate permissions to manage documents in the e-signature workflow.
  SAP Documentation: Refer to SAP's official documentation on e-signatures and workflow management for detailed procedures and best practices.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Training: If you frequently encounter issues with e-signatures, consider training sessions on the e-signature process and document management within SAP.
  
  By following these steps, you should be able to address the error message and manage your documents effectively within the SAP system.