How To Fix KY479 - Graphic could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 479

• Message text: Graphic could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KY479 - Graphic could not be saved ?

  The SAP error message KY479, which states "Graphic could not be saved," typically occurs when there is an issue with saving graphical elements (like charts or images) in SAP systems, particularly in the context of SAP Controlling (CO) or other modules that utilize graphical representations.
  Causes:
  
  File System Permissions: The user may not have the necessary permissions to write to the directory where the graphic is being saved.
  Disk Space Issues: The server may be running low on disk space, preventing new files from being created.
  Temporary Directory Issues: The temporary directory used by SAP for storing graphics may be full or not accessible.
  Network Issues: If the graphic is being saved to a network location, there may be connectivity issues.
  SAP GUI Settings: Incorrect settings in the SAP GUI or issues with the local installation can also lead to this error.
  Corrupted Graphics: The graphic file itself may be corrupted or in an unsupported format.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the necessary permissions to save files in the specified directory.
  Free Up Disk Space: Check the server's disk space and free up space if necessary.
  Clear Temporary Files: Clear the temporary files in the SAP system or the local machine to ensure there is enough space for new graphics.
  Network Connectivity: If saving to a network location, check the network connection and ensure that the path is accessible.
  Review SAP GUI Settings: Check the settings in the SAP GUI and ensure that they are configured correctly. Reinstalling or updating the SAP GUI may also help.
  Check Graphic Format: Ensure that the graphic being saved is in a supported format and is not corrupted.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases notes that address known issues.
  System Logs: Review system logs (transaction codes like SLG1) for more detailed error messages that can provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the KY479 error in your SAP system.