How To Fix KY326 - Error downloading file & -> Print not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 326

• Message text: Error downloading file & -> Print not possible

What causes this issue?

File &V1& could not be downloaded to the PC. This can have a number of
different causes.
In this case it is error &V2&. The following errors are possible:
RESET N1
File &V1& could not be opened.
Error when writing to file &V1&
Other errors

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether you have entered a valid file name. The file name must be
valid for the operating system of the presentation server.
Check whether you are processing the file in another mode or in another
application. If so, exit the corresponding processing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY326 - Error downloading file & -> Print not possible ?

  The SAP error message KY326 typically indicates an issue with downloading a file or printing from the SAP system. This error can arise due to various reasons, including configuration issues, network problems, or user permissions. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Network Issues: Problems with the network connection can prevent files from being downloaded or printed.
  Printer Configuration: Incorrect printer settings or configurations in SAP can lead to printing errors.
  User Permissions: The user may not have the necessary permissions to download files or print documents.
  File Format Issues: The file format being used may not be supported for download or printing.
  SAP GUI Settings: Incorrect settings in the SAP GUI can also lead to this error.
  Temporary System Issues: Sometimes, temporary issues with the SAP system can cause this error.
  
  Solutions:
  
  Check Network Connection: Ensure that your network connection is stable and that you can access other resources.
  Verify Printer Configuration:
  
  Go to the SAP transaction SPAD (Spool Administration) and check the printer settings.
  Ensure that the printer is correctly configured and is set as the default printer.
  
  
  Review User Permissions: Check if the user has the necessary authorizations to perform the download or print action. This can be done by consulting with your SAP security team.
  Check File Format: Ensure that the file format you are trying to download or print is supported by SAP.
  Adjust SAP GUI Settings: 
  
  Go to the SAP GUI options and check the settings related to printing and file downloads.
  Ensure that the correct output device is selected.
  
  
  Clear Temporary Files: Sometimes, clearing temporary files or cache in the SAP GUI can resolve issues.
  Restart SAP GUI: Close and reopen the SAP GUI to see if the issue persists.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to printing and file downloads for additional troubleshooting steps.
  Community Forums: Engage with SAP community forums where other users may have encountered similar issues and can provide insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the KY326 error in SAP.