How To Fix KY290 - User group & transferred to MS-WinWord

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 290

• Message text: User group & transferred to MS-WinWord

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY290 - User group & transferred to MS-WinWord ?

  The SAP error message KY290 typically indicates an issue related to the user group and the transfer of data to Microsoft Word (MS-WinWord). This error can occur when trying to export or print documents from SAP to Word, often due to configuration or permission issues.
  Cause:
  
  User Group Configuration: The user group may not be properly configured in the SAP system, or the user may not have the necessary permissions to access the user group.
  Integration Issues: There may be issues with the integration between SAP and Microsoft Word, such as incorrect settings or missing components.
  Document Format: The document format or the way the data is being transferred may not be compatible with Word.
  SAP Version: The version of SAP being used may have specific bugs or limitations related to exporting to Word.
  
  Solution:
  
  
  Check User Group Settings:
  
  Ensure that the user group is correctly defined in the SAP system.
  Verify that the user has the necessary authorizations to access the user group.
  
  
  
  Review Integration Settings:
  
  Check the settings for the integration between SAP and Microsoft Word. This may involve looking at the configuration in SAP for output devices and ensuring that Word is set up as a valid output format.
  Ensure that the correct version of Microsoft Word is installed and compatible with the SAP version.
  
  
  
  Test Document Transfer:
  
  Try exporting a simple document to see if the issue persists. If it works with a simple document, the problem may be with the specific document format or content.
  Check for any special characters or formatting in the document that may cause issues during the transfer.
  
  
  
  Update SAP and Word:
  
  Ensure that both SAP and Microsoft Word are updated to the latest versions, as updates may fix known bugs.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or documentation that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP's customer support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on user groups and document transfer settings.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Error Logs: Check SAP error logs for more detailed information about the error, which can help in diagnosing the issue.
  
  By following these steps, you should be able to identify and resolve the KY290 error when transferring data to Microsoft Word from SAP.