How To Fix KT370 - Navigation not allowed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KT - RK Message Table Maintenance

  • Message number: 370

  • Message text: Navigation not allowed

  • Show details Hide details
  • System Response

    The system does not include the navigation that you require.

    How to fix this error?

    First go to the <ZH>"Settings in the controlling area"</> and then to
    the settings that you require.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KT370 - Navigation not allowed ?

    The SAP error message KT370 "Navigation not allowed" typically occurs when a user attempts to navigate to a certain area or perform an action that is restricted due to authorization issues or system settings. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Authorization Issues: The user may not have the necessary permissions to access the specific transaction or report.
    2. System Configuration: Certain navigation paths may be disabled in the system configuration.
    3. Transaction Restrictions: The transaction code being accessed may have restrictions based on user roles or profiles.
    4. User Status: The user might be in a status that does not allow navigation (e.g., locked or inactive).
    5. Custom Development: Custom programs or enhancements may have been implemented that restrict navigation.

    Solutions:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check for authorization failures.
      • Review the user roles and profiles in transaction PFCG to ensure the necessary authorizations are assigned.
    2. Consult with Security Team:

      • If you do not have the necessary authorizations, contact your SAP security team to request the required access.
    3. Review System Configuration:

      • Check with your SAP Basis or configuration team to see if there are any settings that restrict navigation for certain users or roles.
    4. Check Transaction Codes:

      • Ensure that the transaction code you are trying to access is valid and not restricted for your user role.
    5. User Status:

      • Verify that your user account is active and not locked. You can check this in transaction SU01.
    6. Custom Development Review:

      • If the issue is related to custom developments, consult with the development team to understand if there are any restrictions coded into the program.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message KT370.
    • Documentation: Review SAP documentation for the specific module or transaction you are trying to access for any additional navigation restrictions.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.

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