How To Fix KT372 - Enter substitution name or reset degree of activation

SAP Error Message - Details

• Message type: E = Error

• Message class: KT - RK Message Table Maintenance

• Message number: 372

• Message text: Enter substitution name or reset degree of activation

INCLUDE CO_VAL_SUB_CHECK_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KT372 - Enter substitution name or reset degree of activation ?

  The SAP error message KT372, which states "Enter substitution name or reset degree of activation," typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with substitution rules in the context of cost center accounting or internal orders.
  Cause:
  This error usually arises when:
  
  Substitution Name Not Provided: The user is trying to execute a transaction or process that requires a substitution name, but none has been entered.
  Degree of Activation Issue: The degree of activation for the substitution is not set correctly, or the system is expecting a specific activation level that has not been configured.
  
  Solution:
  To resolve the KT372 error, you can follow these steps:
  
  
  Enter a Substitution Name:
  
  If you are prompted for a substitution name, ensure that you enter a valid substitution rule that has been defined in the system. You can check the available substitution rules in the relevant configuration settings.
  
  
  
  Check Substitution Configuration:
  
  Navigate to the configuration settings for substitutions in SAP. This can typically be found under:
  
  SPRO ? Controlling ? Internal Orders ? Substitutions.
  
  
  Ensure that the substitution rules are correctly defined and activated.
  
  
  
  Reset Degree of Activation:
  
  If the degree of activation is causing the issue, you may need to reset it. This can usually be done in the same configuration area where you manage substitutions. Look for options related to the activation of substitution rules and adjust them as necessary.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific substitution rules or configurations, refer to the SAP documentation or help resources for guidance on how to set up and manage substitutions in your specific version of SAP.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and execute the substitution rules. Lack of proper permissions can sometimes lead to errors.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists. If it does, further investigation into the specific context of the error may be required.
  
  
  
  Related Information:
  
  Substitution Rules: These are used in SAP to automatically replace certain values or fields during document processing based on predefined conditions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBBH (for substitution rules) and KOB1 (for internal order reports) to navigate the system effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or updates provided by SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CO module configurations.