How To Fix KT369 - Navigation not permitted (see long text)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KT - RK Message Table Maintenance

  • Message number: 369

  • Message text: Navigation not permitted (see long text)

  • Show details Hide details
  • System Response

    The system does not include the navigation that you require.

    How to fix this error?

    Go to the <ZK>general version definition</>, and then to the settings
    that you require.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KT369 - Navigation not permitted (see long text) ?

    The SAP error message KT369, which states "Navigation not permitted (see long text)," typically occurs when a user attempts to navigate to a specific area or transaction in SAP that they do not have the necessary authorizations for. This can happen in various contexts, such as when trying to access certain reports, transactions, or data that are restricted based on user roles or permissions.

    Cause:

    1. Authorization Issues: The most common cause of this error is that the user does not have the required authorization to access the specific transaction or report.
    2. Role Assignment: The user may not have the appropriate roles assigned in their user profile that would allow them to navigate to the desired area.
    3. System Configuration: There may be system settings or configurations that restrict access to certain functionalities based on user profiles.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check for authorization failures. This will show you which authorization object is missing.
      • Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
    2. Role Adjustment:

      • If the user lacks the necessary authorizations, a system administrator or security officer should review and adjust the user’s roles to include the required permissions.
      • Ensure that the roles assigned to the user are up-to-date and include all necessary authorizations for the transactions they need to access.
    3. Consult with Security Team:

      • If you are not an administrator, contact your SAP security team or system administrator to resolve the issue. Provide them with the error message and any relevant details.
    4. Review Documentation:

      • Check the long text of the error message for any additional information or specific instructions related to the error.
    5. Testing:

      • After adjustments are made, have the user log out and log back in to see if the issue is resolved.

    Related Information:

    • Transaction Codes:
      • SU53: Display Authorization Check
      • SU01: User Maintenance
      • PFCG: Role Maintenance
    • Authorization Objects: Familiarize yourself with the relevant authorization objects that may be causing the issue. Common objects include S_TCODE (Transaction Codes) and others specific to the module or transaction in question.
    • SAP Notes: Check SAP Notes for any known issues or updates related to the error message KT369.

    By following these steps, you should be able to identify and resolve the cause of the KT369 error in SAP.

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