How To Fix KR382 - Line items and totals records destroyed

SAP Error Message - Details

• Message type: E = Error

• Message class: KR - Archiving Reports and Utilities

• Message number: 382

• Message text: Line items and totals records destroyed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KR382 - Line items and totals records destroyed ?

  The SAP error message KR382 ("Line items and totals records destroyed") typically occurs in the context of the Controlling (CO) module, particularly when dealing with cost center accounting or internal orders. This error indicates that there is a mismatch or inconsistency in the data related to line items and totals records, which can happen for various reasons.
  Causes:
  
  Data Inconsistency: The line items and totals records may not match due to incomplete postings or errors during data entry.
  Program Errors: Bugs or issues in the SAP program that processes the data can lead to this error.
  Database Issues: Corruption or issues in the database can cause records to be lost or destroyed.
  Incorrect Configuration: Misconfiguration in the controlling area or related settings can lead to discrepancies in the data.
  Manual Deletion: If line items or totals records were manually deleted or altered, it could lead to this error.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like KAH3 (Display Cost Center) or KSB1 (Cost Centers: Actual Line Items) to check for inconsistencies in the data.
  Reconcile Data: Ensure that all postings are complete and that there are no missing entries. You may need to run reconciliation reports to identify discrepancies.
  Use SAP Tools: Utilize SAP tools such as the "Consistency Check" (transaction code OKB9) to identify and correct inconsistencies in the controlling area.
  Restore from Backup: If the issue is due to data corruption, restoring from a recent backup may be necessary.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific circumstances of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the CO module, such as KSB1, KAH3, and OKB9.
  SAP Documentation: Review SAP documentation and help resources for detailed explanations of the error and potential fixes.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  Preventive Measures:
  
  Regularly perform data consistency checks and reconciliations.
  Ensure proper training for users entering data into the system to minimize errors.
  Keep your SAP system updated with the latest patches and notes from SAP.
  
  By following these steps, you should be able to address the KR382 error and prevent it from occurring in the future.