KO167 - Error while updating the order & (& &)

SAP Error Message - Details

• Message type: E = Error

• Message class: KO - Master data for CO orders

• Message number: 167

• Message text: Error while updating the order & (& &)

What causes this issue?

A system error occurred during the update of order &v1& (&v2&: SUBRC =
&v3&).

System Response

Order &v1& was not saved.

How to fix this error?

Please contact your systems analyst or the SAP hotline.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KO167 - Error while updating the order & (& &) ?

  The SAP error message KO167, which states "Error while updating the order & (& &)," typically occurs during the processing of production orders or internal orders in SAP. This error can arise due to various reasons, and understanding the cause is crucial for resolving it effectively.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the order data, such as missing or incorrect entries in the order master data or related tables.
  Authorization Issues: The user may not have the necessary authorizations to update the order.
  System Configuration: Incorrect configuration settings in the order management module can lead to errors during updates.
  Locked Entries: The order or related data might be locked by another user or process, preventing updates.
  Technical Issues: There could be underlying technical issues, such as database problems or issues with the application server.
  
  Solutions:
  
  Check Order Data: Review the order data for any inconsistencies or missing information. Ensure that all required fields are filled correctly.
  Authorization Check: Verify that the user has the necessary authorizations to perform updates on the order. This can be done by checking the user roles and permissions.
  Review Configuration: Check the configuration settings related to order management in SAP. Ensure that they are set up correctly according to business requirements.
  Unlock Entries: If the order is locked, identify the user or process that has locked it and resolve the issue. You can use transaction codes like SM12 to check for locked entries.
  Technical Support: If the issue persists, consult with your SAP Basis team or technical support to investigate any underlying technical problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order), CO03 (Display Production Order), and SM12 (Display and Delete Locks).
  SAP Notes: Check SAP Notes for any known issues related to error KO167. SAP frequently updates its knowledge base with solutions for common errors.
  Debugging: If you have access, you can use the debugging tools in SAP to trace the error and identify the exact point of failure.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the KO167 error effectively. If the problem continues, it may be necessary to escalate the issue to SAP support for further assistance.