How To Fix KN163 - Position the cursor on an order

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 163

• Message text: Position the cursor on an order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KN163 - Position the cursor on an order ?

  The SAP error message KN163 ("Position the cursor on an order") typically occurs in the context of sales order processing or when working with customer master data. This error indicates that the system expects the user to select or position the cursor on a specific order or entry before proceeding with an action.
  Cause:
  
  Incorrect Cursor Position: The user may not have selected a specific order or line item in the list or table where the action is being performed.
  Missing Selection: The action being attempted requires a specific order to be selected, and if none is selected, the system cannot proceed.
  User Interface Navigation: The user may have navigated to a screen or function that requires an order context but has not yet selected one.
  
  Solution:
  
  Select an Order: Ensure that you have clicked on or highlighted a specific order in the list or table before attempting the action that triggered the error.
  Check for Filters: If you are using filters or search criteria, make sure that they are set correctly to display the relevant orders.
  Refresh the Screen: Sometimes, refreshing the screen or reloading the data can help if the system is not displaying the expected orders.
  Follow Navigation Steps: Ensure that you are following the correct navigation steps as per the business process or user guide for the specific transaction you are working on.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to sales orders (e.g., VA01, VA02, VA03) or customer master data (e.g., XD01, XD02, XD03).
  User Training: If users frequently encounter this error, it may be beneficial to provide additional training on how to navigate the SAP interface and select orders properly.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions for this error message.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting.