How To Fix KN002 - Please enter either an order number or an order group

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 002

• Message text: Please enter either an order number or an order group

What causes this issue?

You can analyze either an order or a group of orders using this
function, but not both.
You have either entered an order and an order group or you have not
entered an order or an order group.

How to fix this error?

Make sure you have entered either an order or an order group, and,
if necessary, delete one of your entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KN002 - Please enter either an order number or an order group ?

  The SAP error message KN002 ("Please enter either an order number or an order group") typically occurs in the context of sales order processing or when trying to access certain transactions that require an order number or order group to be specified. This error indicates that the system expects you to provide either an order number or an order group, but neither has been entered.
  Cause:
  
  Missing Input: The most common cause is that the user has not entered any order number or order group in the relevant field.
  Incorrect Transaction: The transaction being executed may require an order number or group that has not been specified.
  User Error: The user may have overlooked the required fields or misunderstood the input requirements.
  
  Solution:
  
  Enter Order Number or Group: Ensure that you enter a valid order number or order group in the appropriate field before executing the transaction.
  Check Input Fields: Double-check that you are in the correct transaction and that you are filling out all required fields correctly.
  Consult Documentation: If you are unsure about what constitutes a valid order number or group, refer to your organization's SAP documentation or user manuals.
  User Training: If this error occurs frequently, consider providing additional training for users on how to properly enter data in the relevant transactions.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to sales orders, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, specific configurations or patches may address underlying issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access the order data. Lack of permissions might lead to incomplete data being displayed.
  System Configuration: If the issue persists, it may be worth checking the system configuration or consulting with your SAP Basis or technical team to ensure that everything is set up correctly.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.