How To Fix KM396 - Account group & could not be expanded

KM396 - Overview

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 396

• Message text: Account group & could not be expanded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KM396 - Account group & could not be expanded ?

  The SAP error message KM396, which states "Account group & could not be expanded," typically occurs in the context of account group management in SAP, particularly when dealing with master data such as customer or vendor accounts. This error indicates that the system is unable to retrieve or display the details of a specified account group.
  Causes:
  
  Missing Configuration: The account group may not be properly configured in the system. This could be due to missing entries in the relevant tables or settings.
  Authorization Issues: The user may not have the necessary authorizations to view or access the account group.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the account group.
  Transport Issues: If the account group was recently transported from another system, there may have been issues during the transport process.
  Inactive Account Group: The account group may be inactive or deleted, leading to the inability to expand it.
  
  Solutions:
  
  
  Check Configuration: