How To Fix KM364 - Internal error in Profit Center Accounting.

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 364

• Message text: Internal error in Profit Center Accounting.

What causes this issue?

For internal goods movements, the system must write document items in
Profit Center Accounting. For this the system determines the account
depending on the material. The material was blank in the document
line.

System Response

You cannot post the document.

How to fix this error?

Report the error to your system administrator. The cause is probably
a program error. Give your administrator the following information:
AWKEY: &v1&
Activity: &v2&
Allocation key: &v3&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM364 - Internal error in Profit Center Accounting. ?

  The SAP error message KM364, which indicates an "Internal error in Profit Center Accounting," typically arises during the execution of transactions related to Profit Center Accounting (PCA). This error can be caused by various factors, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data related to profit centers, cost centers, or other related objects.
  Configuration Issues: Incorrect configuration settings in the Profit Center Accounting module can lead to errors during processing.
  Database Issues: Corruption or issues within the database can also trigger internal errors.
  Program Errors: Bugs or issues in the SAP program code that handles Profit Center Accounting can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can sometimes lead to unexpected errors.
  
  Solutions:
  
  
  Check for Data Inconsistencies:
  
  Use transaction codes like KAH1 (Display Profit Center) or KSB1 (Cost Centers: Actual Line Items) to review the relevant data.
  Run consistency checks using transaction KAH2 (Check Profit Center) to identify any inconsistencies.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration for Profit Center Accounting is set up correctly. This includes checking the settings in the controlling area and profit center settings.
  Use transaction OKKP to review the controlling area settings.
  
  
  
  Database Check:
  
  If you suspect database issues, consult your database administrator to check for any corruption or performance issues.
  Running database consistency checks may also help identify underlying problems.
  
  
  
  Check for Program Errors:
  
  If the error persists, check for any SAP Notes related to the specific version of your SAP system. SAP Notes may provide patches or workarounds for known issues.
  You can search for relevant SAP Notes using transaction SNOTE.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to perform the actions leading to the error. Use transaction SU53 to analyze authorization failures.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for Profit Center Accounting, such as KSB1, KAH1, KAH2, and OKKP.
  SAP Notes: Regularly check for SAP Notes that may address known issues or provide updates related to Profit Center Accounting.
  Documentation: Review SAP documentation for Profit Center Accounting to ensure that your configuration aligns with best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the KM364 error in Profit Center Accounting.