How To Fix KH328 - Transfer to MS Word was activated for graphics

SAP Error Message - Details

• Message type: E = Error

• Message class: KH - CO-PA Reporting

• Message number: 328

• Message text: Transfer to MS Word was activated for graphics

What causes this issue?

When you call up a graphic, the system transfers this to WinWord. You
can print it out from there.

How to fix this error?

If you want to return to the normal SAP graphic display, choose the
function "Graphic to WORD off" again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KH328 - Transfer to MS Word was activated for graphics ?

  The SAP error message KH328, which states "Transfer to MS Word was activated for graphics," typically occurs when there is an issue with transferring graphical data from SAP to Microsoft Word. This can happen in various contexts, such as when trying to export reports or documents that include graphics.
  Cause:
  
  Graphics Format: The graphics being transferred may not be in a compatible format for Microsoft Word.
  SAP Configuration: There may be a configuration issue in SAP that affects how graphics are handled during the transfer.
  Microsoft Word Settings: The settings in Microsoft Word may not allow for the proper handling of graphics from SAP.
  Network Issues: If there are network issues, the transfer process may be interrupted, leading to this error.
  SAP Version Compatibility: There may be compatibility issues between the version of SAP you are using and the version of Microsoft Word.
  
  Solution:
  
  Check Graphics Format: Ensure that the graphics you are trying to transfer are in a supported format (e.g., BMP, JPEG, PNG).
  SAP Configuration: Review the SAP configuration settings related to graphics and document transfer. Ensure that the settings are correctly configured for your environment.
  Update Software: Make sure that both SAP and Microsoft Word are updated to the latest versions. Compatibility issues can often be resolved with updates.
  Test with Different Graphics: Try transferring different graphics to see if the issue is specific to certain files.
  Check Network Connection: Ensure that your network connection is stable and that there are no interruptions during the transfer process.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that address this specific error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on exporting graphics and troubleshooting related issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Technical Support: If the issue persists, consider reaching out to SAP technical support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the KH328 error message when transferring graphics to Microsoft Word.