How To Fix KE309 - The number range is full

SAP Error Message - Details

• Message type: E = Error

• Message class: KE -

• Message number: 309

• Message text: The number range is full

What causes this issue?

The system tried to assign internal document numbers, however, number
range &V2& was full. This number range was defined in Table TVGAI for
operating concern &V1& and record type '&V3&'.

System Response

Processing terminated.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KE309 - The number range is full ?

  The SAP error message KE309 indicates that the number range for a specific object (usually related to internal orders, cost centers, or other controlling objects) is full. This means that the system has exhausted all available numbers in the defined range for that particular object.
  Cause:
  
  Exhausted Number Range: The most common cause is that the defined number range for the object has been completely used up. This can happen if a large number of objects have been created without sufficient range defined.
  Configuration Issues: There may be a misconfiguration in the number range settings, leading to an insufficient range being allocated.
  Incorrect Number Range Assignment: The object may be incorrectly assigned to a number range that is not intended for it.
  
  Solution:
  
  
  Extend the Number Range:
  
  Go to the transaction code SNRO (Number Range Objects).
  Find the relevant number range object (e.g., for internal orders, it might be CO_ORDER).
  Check the current number range intervals and extend them if necessary. You can add new intervals or increase the upper limit of the existing range.
  Make sure to save your changes.
  
  
  
  Check Number Range Assignment:
  
  Ensure that the object is assigned to the correct number range. This can be checked in the configuration settings for the specific object type.
  
  
  
  Delete Unused Objects:
  
  If there are many unused or obsolete objects, consider deleting them to free up numbers in the range.
  
  
  
  Consult with Basis Team:
  
  If you do not have the necessary authorizations to change number ranges, consult with your SAP Basis or configuration team to make the necessary adjustments.
  
  
  
  Monitor Usage:
  
  After extending the number range, monitor the usage to ensure that it does not fill up again quickly. This may involve reviewing the business processes that create these objects.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO: To manage number ranges.
  KOT2: To check and maintain internal order types.
  OKB9: To maintain number ranges for cost centers.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on managing number ranges and understanding the implications of changing them.
  
  
  Testing: After making changes, perform tests to ensure that the error does not reoccur and that the system behaves as expected.
  
  
  By following these steps, you should be able to resolve the KE309 error and prevent it from occurring in the future.