How To Fix K9365 - The Excel file reference could not be imported

SAP Error Message - Details

• Message type: E = Error

• Message class: K9 - CO Planning Processor

• Message number: 365

• Message text: The Excel file reference could not be imported

What causes this issue?

The system could not import the Excel template.
In some instances, the template is already being used in another
application (e.g. it is being altered in Excel)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Stop processing the template.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message K9365 - The Excel file reference could not be imported ?

  The SAP error message K9365, which states "The Excel file reference could not be imported," typically occurs when there are issues with importing data from an Excel file into SAP. This can happen in various SAP modules, particularly in the context of financial or controlling data.
  Causes:
  
  File Format Issues: The Excel file may not be in a compatible format. SAP typically requires files to be in a specific format (e.g., .xls or .xlsx).
  Data Structure Mismatch: The structure of the data in the Excel file may not match the expected structure in SAP. This includes incorrect column headers, missing required fields, or incorrect data types.
  File Corruption: The Excel file may be corrupted or contain invalid data.
  Access Permissions: The user may not have the necessary permissions to import data from Excel into SAP.
  SAP Configuration: There may be configuration issues within SAP that prevent the import process from completing successfully.
  
  Solutions:
  
  Check File Format: Ensure that the Excel file is saved in a compatible format. If necessary, save it as an older version of Excel (e.g., .xls) or ensure it is in .xlsx format.
  Verify Data Structure: Review the Excel file to ensure that the data structure matches what SAP expects. Check for:
  
  Correct column headers
  Required fields are filled
  Data types are correct (e.g., numeric fields should not contain text)
  
  
  Test File Integrity: Open the Excel file to ensure it is not corrupted. You can try creating a new Excel file with similar data to see if the issue persists.
  Check User Permissions: Verify that the user has the necessary permissions to perform the import operation. Consult with your SAP administrator if needed.
  Review SAP Configuration: If the issue persists, consult with your SAP support team to check for any configuration issues that may be affecting the import process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP documentation for the specific module you are working with to understand the expected data format and import procedures.
  Community Forums: Consider searching or posting on SAP community forums or platforms like SAP Community, where other users may have encountered and resolved similar issues.
  
  If the problem continues after trying these solutions, it may be beneficial to engage with SAP support for further assistance.