How To Fix K9364 - Excel file reference and file description have been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: K9 - CO Planning Processor

• Message number: 364

• Message text: Excel file reference and file description have been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message K9364 - Excel file reference and file description have been saved ?

  The SAP error message K9364 typically occurs when there is an issue with the Excel file reference and file description during the process of uploading or downloading data in SAP, particularly in the context of CO (Controlling) or other related modules. This error can arise due to various reasons, including incorrect file paths, issues with the Excel file format, or problems with the data being processed.
  Cause:
  
  Incorrect File Path: The specified path for the Excel file may be incorrect or inaccessible.
  File Format Issues: The Excel file may not be in a compatible format (e.g., using an unsupported version of Excel).
  Data Validation Errors: The data in the Excel file may not meet the required format or validation rules set by SAP.
  Permissions Issues: The user may not have the necessary permissions to access the file or the directory where the file is located.
  SAP Configuration: There may be configuration issues within SAP that affect the handling of Excel files.
  
  Solution:
  
  Check File Path: Ensure that the file path specified in SAP is correct and that the file is accessible. Verify that the file exists at the specified location.
  Verify File Format: Make sure that the Excel file is saved in a compatible format (e.g., .xls or .xlsx) and that it does not contain any unsupported features.
  Data Validation: Review the data in the Excel file to ensure it meets the required format and validation rules. Correct any discrepancies before attempting to upload again.
  Permissions: Check the user permissions to ensure that the user has the necessary access rights to the file and the directory.
  SAP Configuration: Consult with your SAP Basis or technical team to review any configuration settings that may affect file handling.
  Use Alternative Methods: If the issue persists, consider using alternative methods for data upload, such as using SAP's built-in data upload tools (e.g., LSMW, BAPIs) or other data migration tools.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
  Documentation: Refer to SAP documentation for guidelines on uploading data from Excel files, including any prerequisites or specific requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.