How To Fix J3RSCCD065 - Item &1 of sales document &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RSCCD -

• Message number: 065

• Message text: Item &1 of sales document &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RSCCD065 - Item &1 of sales document &2 not found ?

  The SAP error message J3RSCCD065 indicates that a specific item in a sales document cannot be found. This error typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with sales orders, quotations, or other sales documents.
  Cause:
  
  Item Deletion: The item may have been deleted or not properly created in the sales document.
  Incorrect Item Number: The item number specified may be incorrect or does not exist in the system.
  Document Status: The sales document may be in a status that does not allow for the item to be processed (e.g., it may be locked or completed).
  Data Inconsistency: There may be inconsistencies in the database or issues with the data integrity that prevent the system from locating the item.
  Configuration Issues: There could be configuration issues in the sales document types or item categories that affect item visibility.
  
  Solution:
  
  Verify Item Existence: Check if the item number exists in the system. You can do this by navigating to the relevant transaction (e.g., VA03 for sales order display) and checking the item list.
  Check Document Status: Ensure that the sales document is in a status that allows for item processing. If it is locked or completed, you may need to unlock or change its status.
  Recreate the Item: If the item was deleted or not created properly, you may need to recreate it in the sales document.
  Review Configuration: Check the configuration settings for sales document types and item categories to ensure they are set up correctly.
  Database Consistency Check: Run a consistency check on the database to identify and resolve any data integrity issues.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that the user has the necessary authorizations to view and modify the sales document and its items.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.