How To Fix J3RSCCD064 - Sum of item qtys in CDec &1 exceeds open qty in ref. SD doc. &3 item &4

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RSCCD -

• Message number: 064

• Message text: Sum of item qtys in CDec &1 exceeds open qty in ref. SD doc. &3 item &4

What causes this issue?

The sum of item quantities in the customs declaration document is larger
than the open quantity available in the reference <LS>Sales and
Distribution</> (SD) document item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RSCCD064 - Sum of item qtys in CDec &1 exceeds open qty in ref. SD doc. &3 item &4 ?

  The SAP error message J3RSCCD064 indicates that there is a discrepancy between the total quantity of items in a credit/debit memo request (CDec) and the open quantity available in the reference sales document (SD document). Specifically, the sum of the item quantities in the CDec exceeds the open quantity available for the specified item in the referenced sales document.
  Cause:
  
  Quantity Mismatch: The total quantity of items you are trying to process in the credit/debit memo exceeds the quantity that is still open in the referenced sales document.
  Incorrect Data Entry: There may have been an error in entering the quantities in the CDec.
  Sales Document Status: The sales document may have been partially fulfilled or closed, leading to a reduced open quantity.
  Multiple CDecs: If multiple credit/debit memos are being processed for the same sales document, the cumulative quantities may exceed the available open quantity.
  
  Solution:
  
  Check Open Quantities: Review the referenced sales document to confirm the open quantity for the item in question. You can do this by navigating to the sales document in SAP and checking the item details.
  Adjust CDec Quantities: Modify the quantities in the credit/debit memo request to ensure they do not exceed the open quantities available in the referenced sales document.
  Review Previous Transactions: If there are multiple CDecs, ensure that the total quantities across all CDecs do not exceed the open quantity.
  Consult with Sales Team: If you are unsure about the quantities, consult with the sales team or the person responsible for the sales document to clarify the situation.
  Error Handling: If the error persists after verifying the quantities, consider checking for any system issues or configurations that may be affecting the processing of CDecs.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) to view the sales document and its details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for credit/debit memo processing to understand the business logic and requirements.
  User Roles: Ensure that you have the necessary permissions to view and modify sales documents and credit/debit memos.
  
  By following these steps, you should be able to resolve the error and successfully process the credit/debit memo request.