How To Fix J3RSCCD062 - Export customs declaration &1 is locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RSCCD -

• Message number: 062

• Message text: Export customs declaration &1 is locked by &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J3RSCCD062 - Export customs declaration &1 is locked by &2 ?

  The SAP error message J3RSCCD062 indicates that an export customs declaration is locked by another user or process. This typically occurs in the context of customs management within SAP, particularly when dealing with export declarations.
  Cause:
  The error is caused by one of the following scenarios:
  
  User Lock: Another user is currently processing or has opened the export customs declaration, which prevents other users from making changes or accessing it.
  System Lock: The system may have a lock due to a transaction that is still being processed or has not been completed.
  Technical Issues: There may be technical issues or inconsistencies in the database that are causing the lock.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Locks:
  
  Identify the user who has locked the declaration. You can do this by checking the transaction logs or using transaction codes like SM12 (to view and manage locks).
  If the user is known and it is appropriate, you can ask them to complete their transaction or release the lock.
  
  
  
  Wait and Retry:
  
  If the lock is temporary (e.g., due to a user processing the declaration), wait for a few moments and then try to access the declaration again.
  
  
  
  Release Locks:
  
  If you have the necessary authorizations, you can manually release the lock using transaction SM12. Be cautious with this approach, as it may disrupt the work of other users.
  
  
  
  Check for Background Jobs:
  
  Sometimes, background jobs may hold locks. Check if there are any background jobs running that might be related to the customs declaration and wait for them to complete.
  
  
  
  Consult with IT Support:
  
  If the issue persists and you cannot identify the cause, it may be necessary to consult with your IT support team or SAP Basis team. They can investigate further into system logs and database locks.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors.
  SE11: To check the database table structure if needed.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  User Training: Ensure that users are trained on how to properly close transactions and avoid leaving declarations open, which can lead to locking issues.
  
  
  By following these steps, you should be able to resolve the error message J3RSCCD062 and continue processing your export customs declarations.