How To Fix J3RGTD189 - Material Document & & item &. Internal error in enqueue server.

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RGTD - Message class for Customs Declaration tracking

• Message number: 189

• Message text: Material Document & & item &. Internal error in enqueue server.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J3RGTD189 - Material Document & & item &. Internal error in enqueue server. ?

  The SAP error message "J3RGTD189 Material Document & & item &. Internal error in enqueue server." typically indicates an issue related to the enqueue server, which is responsible for managing locks on objects in the SAP system. This error can occur during various operations, such as posting goods movements or creating material documents.
  Causes:
  
  Lock Table Issues: The enqueue server may be experiencing issues with the lock table, which can lead to internal errors.
  System Performance: High load on the SAP system or enqueue server can cause timeouts or failures in processing requests.
  Database Issues: Problems with the underlying database, such as deadlocks or corruption, can also lead to enqueue errors.
  Configuration Issues: Incorrect configuration of the enqueue server or related components can lead to this error.
  Network Issues: Network problems between application servers and the enqueue server can cause communication failures.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) and enqueue server logs for any additional error messages or warnings that can provide more context.
  Restart Enqueue Server: If the enqueue server is unresponsive, restarting it may resolve the issue. This can be done through transaction SM51 or by contacting your system administrator.
  Check Lock Entries: Use transaction SM12 to check for any lock entries that may be causing the issue. If there are stale locks, they can be deleted if they are no longer needed.
  Monitor System Performance: Use transaction ST03N to analyze system performance and identify any bottlenecks that may be affecting the enqueue server.
  Database Check: Perform a database check to ensure there are no underlying issues. This may involve running database-specific tools or commands.
  Review Configuration: Ensure that the configuration of the enqueue server and related components is correct. This may involve checking parameters in transaction RZ10 or RZ11.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes:
  
  SM21: System Log
  SM12: Display and Delete Lock Entries
  SM51: List of Active Application Servers
  ST03N: Workload Analysis
  RZ10/RZ11: Profile Parameters
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  System Monitoring: Regularly monitor the performance and health of the SAP system to prevent such issues from occurring in the future.
  
  By following these steps, you should be able to diagnose and resolve the error related to the enqueue server in your SAP system.