How To Fix J3RGTD190 - Billing Document & item &. Internal error in enqueue server.

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RGTD - Message class for Customs Declaration tracking

• Message number: 190

• Message text: Billing Document & item &. Internal error in enqueue server.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J3RGTD190 - Billing Document & item &. Internal error in enqueue server. ?

  The SAP error message J3RGTD190 indicates an internal error in the enqueue server related to billing documents. This error typically arises when there is a problem with the locking mechanism in SAP, which is responsible for ensuring data consistency during concurrent access.
  Causes:
  
  Lock Conflicts: The error may occur due to conflicts in locking mechanisms, where multiple processes are trying to access the same billing document simultaneously.
  System Performance Issues: High load on the SAP system or issues with the enqueue server can lead to this error.
  Database Issues: Problems with the underlying database, such as deadlocks or corruption, can also trigger this error.
  Configuration Issues: Incorrect configuration of the SAP system or enqueue server settings may lead to this error.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for any lock entries related to the billing document. If you find any stale locks, you can delete them (ensure that you have the necessary authorizations).
  System Performance Monitoring: Monitor the performance of the SAP system and the enqueue server. Use transaction SM66 to check for long-running processes or high resource usage.
  Restart Enqueue Server: If the enqueue server is experiencing issues, consider restarting it. This can often resolve temporary issues.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and support packages, as SAP may have released fixes for known issues.
  Review Configuration: Check the configuration settings for the enqueue server and ensure they are set correctly. Consult with your SAP Basis team if necessary.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be known issues and recommended solutions.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM66: To monitor active processes in the system.
  SM21: To check system logs for any related errors or warnings.
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and system information.
  
  By following these steps, you should be able to diagnose and resolve the J3RGTD190 error in your SAP system.