How To Fix J3RGTD021 - Item &1: Goods receipt &2 &3 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3RGTD - Message class for Customs Declaration tracking

  • Message number: 021

  • Message text: Item &1: Goods receipt &2 &3 does not exist

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message J3RGTD021 - Item &1: Goods receipt &2 &3 does not exist ?

    The SAP error message J3RGTD021 indicates that a goods receipt (GR) for a specific item does not exist in the system. This error typically arises in the context of inventory management or logistics when trying to process a transaction related to a goods receipt that the system cannot find.

    Cause:

    1. Incorrect Document Number: The goods receipt number or item number provided in the transaction may be incorrect or mistyped.
    2. Document Deletion: The goods receipt may have been deleted or not created properly in the system.
    3. Document Status: The goods receipt might be in a status that does not allow it to be processed (e.g., it is not yet posted).
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
    5. Authorization Issues: The user may not have the necessary permissions to view or process the goods receipt.

    Solution:

    1. Verify Document Numbers: Check the goods receipt number and item number for accuracy. Ensure that you are using the correct identifiers.
    2. Check Document Existence: Use transaction codes like MB03 (Display Material Document) to verify if the goods receipt exists in the system.
    3. Review Document Status: Ensure that the goods receipt is in a valid status and has been posted correctly.
    4. Consult Logs: Check system logs or error messages for additional context that may indicate why the goods receipt is not found.
    5. User Permissions: Ensure that the user has the necessary authorizations to access the goods receipt.
    6. Recreate the Document: If the goods receipt was deleted or not created, you may need to recreate it.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MB01 (Post Goods Receipt), MB03 (Display Material Document), and MIGO (Goods Movement).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or help files related to goods receipt processing and inventory management for further insights.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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