How To Fix J3RGTD020 - Item &1: Enter only one reference document

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RGTD - Message class for Customs Declaration tracking

• Message number: 020

• Message text: Item &1: Enter only one reference document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RGTD020 - Item &1: Enter only one reference document ?

  The SAP error message J3RGTD020 typically occurs in the context of document processing, particularly when dealing with reference documents in the SAP system. This error indicates that the system expects only one reference document to be entered for a specific item, but multiple references have been provided.
  Cause:
  The primary cause of this error is that the user has attempted to enter more than one reference document for a single item in a transaction where only one reference is allowed. This can happen in various scenarios, such as:
  
  When creating or modifying a document (like a purchase order, sales order, or invoice) that requires a reference to another document.
  When the system is configured to enforce a one-to-one relationship between items and reference documents.
  
  Solution:
  To resolve the J3RGTD020 error, you can follow these steps:
  
  
  Review the Input: Check the item in question and ensure that only one reference document is entered. Remove any additional references that may have been inadvertently included.
  
  
  Check Configuration: If you are consistently encountering this error, it may be worth reviewing the configuration settings related to document references in your SAP system. Ensure that the settings align with your business processes.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for the specific transaction you are working with. This can provide insights into the expected input format and any constraints.
  
  
  User Training: If multiple users are encountering this error, consider providing training or guidance on how to correctly enter reference documents in the system.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes depending on the context (e.g., ME21N for purchase orders, VF01 for billing documents).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the J3RGTD020 error in your SAP system.