How To Fix J1B_NFE140 - Cannot send cncl. req.; reason missing for company &1 branch &2 model &3

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 140

• Message text: Cannot send cncl. req.; reason missing for company &1 branch &2 model &3

What causes this issue?

You want to send an automatic cancellation request to the tax autorities
for documents you have cancelled prior authorization or switched to
contingency. However, there is no reason configured for this company
code<(>,<)> business place, model<(>,<)> and the actual date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a reason to be used by the system for automatic cancellation in
the
<DS:SIMG.J_1BBRCREATE>Define Business Places</> Customizing activity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE140 - Cannot send cncl. req.; reason missing for company &1 branch &2 model &3 ?

  The SAP error message J1B_NFE140 indicates that there is an issue with sending a cancellation request for a specific company, branch, and model in the context of Brazilian Nota Fiscal Eletrônica (NF-e) processing. The error message specifically states that the cancellation request cannot be sent because a reason for the cancellation is missing.
  Cause:
  The primary cause of this error is that the cancellation request for the NF-e requires a reason code, which is not provided in the system. In Brazil, when canceling an NF-e, it is mandatory to specify a reason for the cancellation, and if this reason is not set up or is missing, the system will throw this error.
  Solution:
  To resolve this error, you need to ensure that a cancellation reason is provided in the system. Here are the steps you can take:
  
  
  Check Configuration:
  
  Go to the configuration settings for NF-e in your SAP system.
  Ensure that the cancellation reasons are defined correctly in the system. This can usually be found in the customizing settings under the relevant NF-e configuration.
  
  
  
  Assign Cancellation Reason:
  
  When you are processing the cancellation request, make sure to select or enter a valid cancellation reason. This is typically done in the transaction where you initiate the cancellation.
  
  
  
  Review Company and Branch Settings:
  
  Verify that the company code and branch settings are correctly configured to allow for cancellation requests. Sometimes, specific branches may have different settings or requirements.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to send the cancellation request has the necessary authorizations to perform this action.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources specific to NF-e processing for any additional requirements or configurations that may be necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the cancellation process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  NF-e (Nota Fiscal Eletrônica): This is an electronic invoice used in Brazil, and it has specific legal requirements for issuance, cancellation, and storage.
  Cancellation Reasons: Common reasons for cancellation may include errors in the invoice, customer requests, or other business-related reasons. Ensure that the reasons align with the legal requirements set by Brazilian tax authorities.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on NF-e processing.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.