How To Fix J1B_NFE138 - Cannot copy reason; reason not allowed for this model

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 138

• Message text: Cannot copy reason; reason not allowed for this model

What causes this issue?

You want to switch a document to contingency or send a cancellation
request for a document. However, the reason that you want to copy has a
different electronic fiscal document model (for example, 55 for NF-e or
57 for CT-e). You cannot copy the reason.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a different reason that has the same model.

Procedure for System Administrators

The mapping between the reasons and the model is done in the following
Customizing activities:
<DS:SIMG.J_1BNFE_CONTINRV> Define Contingency Reasons</>
<DS:SIMG.J_1BNFE_CANCELRV>Define Cancellation Reasons</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE138 - Cannot copy reason; reason not allowed for this model ?

  The SAP error message J1B_NFE138 typically occurs in the context of Brazil's Nota Fiscal Eletrônica (NF-e) processing. This error indicates that there is an issue with copying a reason for a specific model of Nota Fiscal, which is not allowed due to certain restrictions or configurations.
  Cause:
  
  Model Restrictions: The reason you are trying to copy may not be valid for the specific model of Nota Fiscal you are working with. Each model (e.g., 55 for NF-e) has specific reasons that are allowed.
  Configuration Issues: The configuration in the SAP system may not be set up correctly to allow the copying of the reason for the specified model.
  Data Integrity: There may be issues with the data integrity or the way the reasons are defined in the system.
  
  Solution:
  
  Check Allowed Reasons: Verify the list of allowed reasons for the specific Nota Fiscal model you are using. You can do this by checking the configuration in the SAP system or consulting the relevant documentation.
  Review Configuration: Ensure that the configuration for the Nota Fiscal is correctly set up in the SAP system. This may involve checking the settings in transaction codes related to NF-e configuration (e.g., J1BNFE).
  Use Valid Reason: If the reason you are trying to copy is not valid for the model, you will need to select a different reason that is allowed for that model.
  Consult Documentation: Refer to SAP notes or documentation specific to NF-e processing in Brazil for any updates or changes that may affect the allowed reasons.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  NF-e Documentation: Review the official documentation regarding Nota Fiscal Eletrônica for Brazil, as it may provide insights into the allowed reasons and configurations.
  Transaction Codes: Familiarize yourself with transaction codes related to NF-e, such as J1B1NFE (for NF-e processing) and J1B2NFE (for NF-e cancellation), as they may help in troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.