How To Fix J1B_NFE118 - Status of authorized electronic document cannot be "Waiting for Response"

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 118

• Message text: Status of authorized electronic document cannot be "Waiting for Response"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE118 - Status of authorized electronic document cannot be "Waiting for Response" ?

  The SAP error message J1B_NFE118, which states that the "Status of authorized electronic document cannot be 'Waiting for Response'," typically occurs in the context of Brazil's electronic invoicing (NF-e) system. This error indicates that there is an issue with the status of an electronic document that has already been authorized but is still marked as "Waiting for Response." 
  Cause:
  
  Incorrect Document Status: The document may have been incorrectly set to a status that does not align with its current processing state. For example, if the document has already been authorized, it should not be in a "Waiting for Response" state.
  System Configuration Issues: There may be configuration issues in the SAP system related to the NF-e processing or the integration with the SEF (Secretaria da Fazenda) system.
  Network or Communication Issues: If there was a communication failure with the SEF system during the authorization process, it might lead to the document being stuck in an incorrect status.
  Data Inconsistencies: There may be inconsistencies in the data being sent to or received from the SEF, leading to a mismatch in expected statuses.
  
  Solution:
  
  Check Document Status: Verify the status of the electronic document in the SAP system. If it is incorrectly marked as "Waiting for Response," you may need to manually update the status or reprocess the document.
  Reprocess the Document: If the document is stuck, you may need to reprocess it. This can involve canceling the current document and reissuing it, ensuring that all data is correct.
  Review Configuration: Check the configuration settings related to NF-e in your SAP system. Ensure that all necessary parameters are correctly set up for electronic document processing.
  Monitor Communication Logs: Review the communication logs between your SAP system and the SEF to identify any errors or issues that occurred during the authorization process.
  Consult SAP Notes: Look for relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional insights or tools to diagnose and resolve the issue.
  
  Related Information:
  
  NF-e Documentation: Familiarize yourself with the Brazilian NF-e documentation and guidelines, as they provide essential information on the expected statuses and processing flows.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Training and Resources: Ensure that your team is trained on the NF-e process and understands how to handle electronic documents within SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.