How To Fix J1B_NFE100 - Reset not allowed when skipping request has been sent to tax authorities

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 100

• Message text: Reset not allowed when skipping request has been sent to tax authorities

What causes this issue?

You have sent a skipping request to the tax authorities, and you are
trying to reset the electronic fiscal document status to 'initial'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have to wait for the reply from the tax authorities regarding your
skipping request, or you can switch the electronic fiscal document to
contingency.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE100 - Reset not allowed when skipping request has been sent to tax authorities ?

  The SAP error message "J1B_NFE100 Reset not allowed when skipping request has been sent to tax authorities" typically occurs in the context of Brazil's electronic invoicing (NF-e) system. This error indicates that there is an attempt to reset or cancel a NF-e (Nota Fiscal Eletrônica) that has already been sent to the tax authorities, and the system does not allow this action because the request has been processed.
  Cause:
  
  NF-e Status: The NF-e has already been sent to the tax authorities and is in a status that does not allow for a reset or cancellation. This could be due to the NF-e being approved or processed.
  Legal Restrictions: Brazilian tax regulations may impose restrictions on canceling or resetting NF-e once they have been transmitted and accepted by the tax authorities.
  System Configuration: There may be specific configurations in the SAP system that prevent the reset of NF-e under certain conditions.
  
  Solution:
  
  Check NF-e Status: Verify the status of the NF-e in question. If it has been approved or is in a status that does not allow for cancellation, you will need to follow the appropriate legal procedures for cancellation.
  Use Cancellation Process: Instead of trying to reset the NF-e, use the official cancellation process (in SAP, this is typically done through transaction J1B1N or similar) to cancel the NF-e. Ensure that you have the necessary permissions and that the cancellation is compliant with local regulations.
  Consult Documentation: Review the SAP documentation related to NF-e processing to ensure that you are following the correct procedures.
  Contact Support: If you are unsure about the status or the next steps, consider reaching out to your SAP support team or a consultant who specializes in Brazilian tax compliance and SAP systems.
  
  Related Information:
  
  NF-e Process: Understand the lifecycle of an NF-e, including how it is generated, sent, and the various statuses it can have (e.g., authorized, canceled, etc.).
  Legal Compliance: Familiarize yourself with Brazilian tax laws regarding electronic invoicing, as they dictate how and when invoices can be canceled or reset.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance on handling NF-e in your version of SAP.
  
  By following these steps, you should be able to address the error and proceed with the necessary actions regarding the NF-e.