How To Fix J1B_NFE097 - Electronic fiscal document cancelled; numbering not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 097

• Message text: Electronic fiscal document cancelled; numbering not allowed

What causes this issue?

You have cancelled the electronic fiscal document, therefore, you cannot
number it.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose an electronic fiscal document that has not been cancelled and
number it.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE097 - Electronic fiscal document cancelled; numbering not allowed ?

  The SAP error message J1B_NFE097, which states "Electronic fiscal document cancelled; numbering not allowed," typically occurs in the context of Brazil's electronic invoicing system (NF-e - Nota Fiscal Eletrônica). This error indicates that an attempt was made to process or reference a fiscal document that has been canceled, and as a result, the system does not allow further numbering or processing of that document.
  Cause:
  
  Document Cancellation: The primary cause of this error is that the electronic fiscal document (NF-e) has been canceled in the system. Once a document is canceled, it cannot be reused or renumbered.
  Incorrect Document Reference: The system may be trying to reference a canceled document for a new transaction, which is not permitted.
  Data Entry Errors: There may be mistakes in the data entry or configuration that lead to referencing a canceled document.
  
  Solution:
  
  Check Document Status: Verify the status of the electronic fiscal document in question. If it has indeed been canceled, you will need to create a new document instead of trying to reuse the canceled one.
  Create a New Document: If you need to issue a new invoice or fiscal document, ensure that you create a new NF-e rather than attempting to modify or renumber the canceled one.
  Review Configuration: Ensure that your SAP configuration for electronic invoicing is set up correctly and that there are no issues with document numbering or cancellation processes.
  Consult Logs: Check the application logs or error logs in SAP for more detailed information about the error and the specific document that is causing the issue.
  User Training: Ensure that users are trained on the proper procedures for handling electronic fiscal documents, including how to properly cancel and create new documents.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling electronic fiscal documents in Brazil.
  Documentation: Review SAP documentation related to NF-e processing and cancellation procedures to ensure compliance with Brazilian tax regulations.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure proper handling of electronic fiscal documents in your SAP system.