How To Fix J1B_NFE002 - Cancel is not allowed for combination of doc. status &1 and SCS &2

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 002

• Message text: Cancel is not allowed for combination of doc. status &1 and SCS &2

What causes this issue?

A document with the document status &V1& and the system communication
status &V2& cannot be canceled.
For electronic fiscal documents, the communication between several
systems requires consistent documents. When the document has been sent
to the tax authorities' system, it cannot be canceled without
authorization from the tax authorities.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the <LS>Monitor</> (<ZH>J1BNFE</> transaction) check the send status
and request authorization for the cancellation. If you have already sent
it, wait for a reply from the tax authorities.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE002 - Cancel is not allowed for combination of doc. status &1 and SCS &2 ?

  The SAP error message J1B_NFE002 indicates that a cancellation operation is not permitted due to the combination of the document status and the SCS (Service Control System) status. This error typically arises in the context of Brazilian tax compliance, particularly when dealing with Nota Fiscal Eletrônica (NF-e) documents.
  Cause:
  The error occurs when you attempt to cancel a document that is in a status that does not allow for cancellation. Common reasons for this include:
  
  The document has already been processed or sent to the tax authorities.
  The document is in a status that is not eligible for cancellation (e.g., it may be in a "confirmed" or "approved" state).
  There may be specific business rules or configurations in your SAP system that restrict cancellation based on the document's current status.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Document Status: Review the status of the document you are trying to cancel. Ensure that it is in a state that allows for cancellation. You can typically find this information in the document details.
  
  
  Review SCS Status: Check the SCS status associated with the document. If the document has been sent to the tax authorities or is in a final state, cancellation may not be possible.
  
  
  Consult Business Rules: Verify if there are any specific business rules or configurations in your SAP system that dictate when a document can be canceled. This may involve consulting with your SAP functional team or reviewing the configuration settings.
  
  
  Use Alternative Methods: If cancellation is not possible, consider whether you can create a corrective document instead. In some cases, issuing a credit note or a new document may be the appropriate way to handle the situation.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this issue. SAP frequently releases updates and patches that may resolve specific error messages or provide additional guidance.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant document information.
  
  
  Related Information:
  
  SAP Documentation: Review SAP documentation related to NF-e processing and cancellation procedures.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training: Ensure that users involved in the NF-e process are adequately trained on the cancellation rules and procedures.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.