How To Fix /IWWRK/CM_WF_ADM_MSG022 - User is not subscribed to event &1 for item &2 in SAP Gateway

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_ADM_MSG -

• Message number: 022

• Message text: User is not subscribed to event &1 for item &2 in SAP Gateway

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_ADM_MSG022 - User is not subscribed to event &1 for item &2 in SAP Gateway ?

  The SAP error message /IWWRK/CM_WF_ADM_MSG022 indicates that a user is not subscribed to a specific event for a particular item in the SAP Gateway. This error typically arises in the context of workflow management, where certain events trigger notifications or actions that require user subscriptions.
  Cause:
  
  User Subscription: The user attempting to access or trigger the event is not subscribed to the event in question. This could be due to a lack of proper configuration or oversight in user roles and permissions.
  Event Configuration: The event itself may not be properly configured in the system, leading to issues with user subscriptions.
  Authorization Issues: The user may not have the necessary authorizations to subscribe to the event or to access the item associated with the event.
  
  Solution:
  
  
  Check User Subscriptions:
  
  Navigate to the relevant transaction (e.g., SWI1 for workflow) to check if the user is subscribed to the event.
  If not, you may need to add the user to the subscription list for that event.
  
  
  
  Configure Event Subscription:
  
  Use transaction SWETYPV to check the event type and ensure that the user is correctly subscribed to the event.
  If the user is not listed, you can add them manually or adjust the subscription settings.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the event and the associated item. This may involve checking roles and profiles assigned to the user.
  Use transaction SU01 to review and modify user roles if necessary.
  
  
  
  Check Event Configuration:
  
  Verify that the event is correctly configured in the system. This may involve checking the event type and ensuring that it is active and properly linked to the workflow.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to workflow and event management for additional guidance on configuring subscriptions and resolving related issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWETYPV: Event Type Maintenance
  SU01: User Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps related to this error message.
  Workflow Configuration: Familiarize yourself with the overall workflow configuration in your SAP system, as understanding the broader context can help in troubleshooting specific issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance.