How To Fix /IWWRK/CM_WF_ADM_MSG024 - An error occurred while retrieving notification data

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_ADM_MSG -

• Message number: 024

• Message text: An error occurred while retrieving notification data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_ADM_MSG024 - An error occurred while retrieving notification data ?

  The SAP error message /IWWRK/CM_WF_ADM_MSG024 indicates that there was an issue while retrieving notification data in the context of the SAP Workflow Management system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the notification data.
  Data Consistency Issues: There may be inconsistencies or corruption in the underlying data that the workflow is trying to access.
  System Configuration: Incorrect configuration settings in the workflow or notification settings can lead to this error.
  Technical Issues: There could be issues with the underlying database or network problems that prevent data retrieval.
  Missing or Inactive Notifications: The specific notification that the system is trying to access may not exist or may be inactive.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the workflow and notification data. This can be done by reviewing the user's roles and permissions in the SAP system.
  
  
  Review Workflow Configuration: Check the configuration settings for the workflow and notifications. Ensure that all necessary parameters are correctly set up.
  
  
  Data Consistency Check: Perform a consistency check on the relevant tables and data. You may need to run specific SAP transactions or reports to identify and resolve any inconsistencies.
  
  
  Check for System Issues: Investigate any underlying system issues, such as database connectivity problems or network issues. You may need to consult with your IT department or SAP Basis team.
  
  
  Review Notification Status: Check if the specific notification exists and is active. You can do this by navigating to the relevant transaction or using the appropriate reports to view notifications.
  
  
  SAP Notes and Support: Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Debugging: If you have access to development tools, consider debugging the workflow to identify where the error occurs. This may require technical expertise.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to monitor and manage workflows.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to Workflow Management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.