How To Fix IW712 - Operations of the order are processed on a mobile device

IW712 - Overview

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 712

• Message text: Operations of the order are processed on a mobile device

What causes this issue?

The order operations are processed on a mobile device. The deletion of
an operation is critical, as this makes it impossible to confirm this
operation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that you only delete operations that are not processed on
mobile devices.
If this message is defined as an error message in Customizing, then the
operation cannot be deleted.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW712 - Operations of the order are processed on a mobile device ?

  The SAP error message IW712 indicates that operations of the order are being processed on a mobile device. This typically occurs in the context of SAP Plant Maintenance (PM) or SAP Work Management, where mobile devices are used to manage work orders and operations.
  
  Cause:
  The error message IW712 usually arises due to one of the following reasons:
  
  Mobile Device Lock: The work order or operation is currently being processed on a mobile device, which locks it for other users or systems to prevent data inconsistency.
  Incomplete Synchronization: If the mobile device has not synchronized properly with the SAP backend, it may lead to this error.
  User Permissions: The user may not have the necessary permissions to access or modify the order if it is being processed on a mobile device.
  Session Management: The session on the mobile device may still be active, preventing other sessions from accessing the same order.
  
  
  Solution:
  To resolve the IW712 error, you