How To Fix IW711 - The data of this order were transferred to a mobile device

IW711 - Overview

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 711

• Message text: The data of this order were transferred to a mobile device

What causes this issue?

A mobile device was used to transfer this order data for processing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Note that changes to this order could potentially lead to problems for
the further processing of the data from the mobile device.
If this message is defined as an error message in Customizing, then the
order cannot be processed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW711 - The data of this order were transferred to a mobile device ?

  The SAP error message IW711, which states "The data of this order were transferred to a mobile device," typically occurs in the context of SAP Plant Maintenance (PM) or SAP Work Management when there is an attempt to access or modify an order that has already been synchronized with a mobile device. This can happen in scenarios where mobile solutions are used for field service or maintenance tasks.
  
  Cause:
  
  Data Synchronization: The order data has been transferred to a mobile device for offline processing. This means that any changes or updates to the order cannot be made in the SAP system until the mobile device has synchronized back with the system.
  Locking Mechanism: The order may be locked for editing because it is currently being processed on a mobile device.
  Incomplete Synchronization: If the mobile device has not completed its synchronization process, the system may prevent further changes to ensure data integrity.
  
  
  Solution:
  
  Check Mobile Device