How To Fix IW713 - This notification data was copied to a mobile device

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 713

• Message text: This notification data was copied to a mobile device

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IW713 - This notification data was copied to a mobile device ?

  The SAP error message IW713, which states "This notification data was copied to a mobile device," typically occurs in the context of SAP's mobile solutions, particularly when using SAP Mobile Platform or SAP Fiori applications that interact with SAP ERP systems. This message indicates that the data related to a maintenance notification has been successfully transferred to a mobile device for offline access or processing.
  Cause:
  
  Data Synchronization: The message is not necessarily an error but rather an informational message indicating that the notification data has been successfully synchronized with a mobile device.
  Mobile Application Usage: It may occur when users are working with mobile applications that are designed to handle maintenance notifications, such as SAP Work Manager or similar applications.
  Configuration Issues: If users are expecting a different behavior (e.g., they want to see the data on the mobile device but it is not appearing), it could be due to configuration issues in the mobile application or the backend system.
  
  Solution:
  
  Check Mobile Device: Ensure that the mobile device is properly configured to receive data from the SAP system. This includes checking network connectivity and application settings.
  Review Synchronization Settings: Verify the synchronization settings in the mobile application to ensure that notifications are being pulled correctly from the SAP system.
  Consult Documentation: Refer to the specific documentation for the mobile application being used to understand how it handles notifications and data synchronization.
  Monitor Logs: Check the logs on both the SAP backend and the mobile application for any additional messages or errors that could provide more context.
  User Training: Ensure that users are trained on how to use the mobile application effectively, including how to access and view notifications.
  
  Related Information:
  
  SAP Mobile Platform: Familiarize yourself with the SAP Mobile Platform and its capabilities for data synchronization.
  SAP Fiori: If using Fiori applications, check the Fiori launchpad configuration and ensure that the necessary roles and authorizations are assigned to users.
  SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address specific issues related to mobile notifications.
  Support: If the issue persists or if there are specific errors accompanying the IW713 message, consider reaching out to SAP Support for further assistance.
  
  In summary, IW713 is generally an informational message indicating successful data transfer to a mobile device, but if there are issues with data visibility or functionality, further investigation into configuration and user training may be necessary.