How To Fix IW568 - Order has commitments; status change not possible; recall purchase order

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 568

• Message text: Order has commitments; status change not possible; recall purchase order

What causes this issue?

The status <ZH>not performed</> cannot be set as long as purchase orders
on the order are assigned to an account.

System Response

The system does not perform the status change.

How to fix this error?

Try to recall the purchase order. Block the order possibly for this
period.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW568 - Order has commitments; status change not possible; recall purchase order ?

  The SAP error message IW568 indicates that a maintenance order has commitments associated with it, which prevents a status change. This typically occurs when you attempt to change the status of a maintenance order (for example, trying to set it to "Completed" or "Closed") while there are still open commitments, such as purchase orders or reservations linked to that order.
  Cause:
  
  Open Commitments: There are purchase orders or reservations that have not been fully processed or closed, which are still linked to the maintenance order.
  Status Restrictions: The system restricts certain status changes if there are outstanding commitments to ensure that all financial obligations are settled before the order can be closed.
  
  Solution:
  To resolve the IW568 error, you can follow these steps:
  
  
  Check Commitments:
  
  Use transaction codes like ME2N (for purchase orders) or MB52 (for stock overview) to identify any open commitments related to the maintenance order.
  Look for any purchase orders that are still open or have not been fully delivered.
  
  
  
  Process Open Commitments:
  
  If there are open purchase orders, you may need to either:
  
  Complete the delivery of goods/services.
  Cancel or close the purchase orders if they are no longer needed.
  
  
  Ensure that all goods receipts and invoice receipts are processed.
  
  
  
  Review Reservations:
  
  If there are reservations linked to the order, check if they can be released or if they need to be processed.
  
  
  
  Change Order Status:
  
  Once all commitments are resolved, you can attempt to change the status of the maintenance order again.
  
  
  
  Consult with Finance:
  
  If you are unsure about how to handle the commitments, consult with your finance or procurement team to ensure that all financial aspects are correctly managed.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  IW32: Change Maintenance Order
  IW33: Display Maintenance Order
  ME2N: Purchase Orders by PO Number
  MB52: List of Warehouse Stocks on Hand
  
  
  Documentation: Refer to SAP Help documentation for detailed information on managing maintenance orders and commitments.
  User Roles: Ensure that you have the necessary authorizations to view and modify purchase orders and maintenance orders.
  
  By following these steps, you should be able to resolve the IW568 error and successfully change the status of your maintenance order.