Do you have any question about this error?
Message type: E = Error
Message class: IW - Order Processing
Message number: 212
Message text: Refurbishment order cannot be used as reference
You want to use a refurbishment order as a copy model for the new
order.
This is not allowed.
INCLUDE KEINE-FUNKTION OBJECT DOKU ID TX LANGUAGE EN
Use another order as a copy model.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message IW212, which states "Refurbishment order cannot be used as reference," typically occurs when you are trying to create a refurbishment order using another order as a reference, but the system has determined that the reference order is not valid for this purpose. Here are some common causes, solutions, and related information for this error:
Causes:
Order Type Mismatch: The reference order may not be of the correct type that can be used for refurbishment. For example, if the reference order is not a refurbishment order, the system will reject it.
Status of the Reference Order: The reference order might be in a status that does not allow it to be used as a reference. For instance, if the order is already completed or closed, it cannot be referenced.
Missing or Incorrect Data: The reference order may lack necessary data or have incorrect data that prevents it from being used as a reference.
Configuration Issues: There may be configuration settings in the system that restrict the use of certain order types as references.
Authorization Issues: The user may not have the necessary authorizations to access or use the reference order.
Solutions:
Check Order Type: Ensure that the reference order you are trying to use is indeed a refurbishment order. You can check the order type in the order details.
Verify Order Status: Check the status of the reference order. If it is completed or closed, you will need to use an active order.
Review Data Completeness: Ensure that all required fields in the reference order are filled out correctly and that there are no missing entries.
Configuration Review: Consult with your SAP configuration team to ensure that the settings allow for the intended use of reference orders. This may involve checking the configuration for refurbishment orders in the system.
Authorization Check: Verify that you have the necessary permissions to access and use the reference order. If not, contact your system administrator to obtain the required authorizations.
Use Alternative Reference: If the current reference order cannot be used, consider using a different order that meets the criteria for refurbishment.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
IW211 Order type cannot be used for refurbishment orders
What causes this issue? You have entered an <GL:order_type>order type<...
IW210 Creating service orders from sales orders is not possible
What causes this issue? The function activated in Customzing in your system is ...
IW213 Historical order cannot be used as reference
What causes this issue? You want to use an historical order as a copy model for...
IW214 Reference date is in the future
What causes this issue? When creating an historical order, you have entered a r...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.