How To Fix IW211 - Order type cannot be used for refurbishment orders

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 211

• Message text: Order type cannot be used for refurbishment orders

What causes this issue?

You have entered an <GL:order_type>order type</> which cannot be used
for a refurbishment order.

System Response

INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

Enter a suitable order type.
INCLUDE 'EINGABEN' OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW211 - Order type cannot be used for refurbishment orders ?

  The SAP error message IW211, which states "Order type cannot be used for refurbishment orders," typically occurs when you are trying to create or process a refurbishment order using an order type that is not configured to handle refurbishment processes. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect Order Type: The order type you are using is not set up to handle refurbishment orders. In SAP, different order types are configured for different purposes, and not all order types are suitable for refurbishment.
  Configuration Issues: The order type may not be properly configured in the system to allow refurbishment operations.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to create or process refurbishment orders with the specified order type.
  
  Solution:
  
  
  Check Order Type Configuration:
  
  Go to the configuration settings for order types in SAP (Transaction code: OPL8).
  Verify that the order type you are trying to use is configured for refurbishment orders. You may need to consult with your SAP configuration team to ensure that the order type is set up correctly.
  
  
  
  Use the Correct Order Type:
  
  If the current order type is not suitable for refurbishment, you will need to use a different order type that is specifically designated for refurbishment processes. Common order types for refurbishment include "RE" (Refurbishment Order) or other custom order types that have been set up for this purpose.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to create and manage refurbishment orders. This can be checked with your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to order types and refurbishment processes to ensure you are following the correct procedures.
  
  
  
  Testing:
  
  After making any changes, test the process again to ensure that the error does not occur.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  OPL8: Configuration of Order Types
  IW31: Create Order
  IW32: Change Order
  IW33: Display Order
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to order types and refurbishment orders.
  
  
  Training and Documentation: Ensure that users are trained on the correct processes for creating and managing refurbishment orders in SAP.
  
  
  By following these steps, you should be able to resolve the IW211 error and successfully create or process refurbishment orders in SAP. If the issue persists, consider reaching out to SAP support for further assistance.