How To Fix ISU_S4H_C4C_UTIL_MSG308 - Error in response from ManageRecentOrderData

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 308

• Message text: Error in response from ManageRecentOrderData

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG308 - Error in response from ManageRecentOrderData ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG308, which indicates an error in the response from the ManageRecentOrderData function, typically arises in the context of SAP IS-U (Utilities) and its integration with SAP S/4HANA or SAP Cloud for Customer (C4C). This error can occur due to various reasons, including configuration issues, data inconsistencies, or connectivity problems.
  Possible Causes:
  
  Data Inconsistencies: There may be issues with the data being sent or received, such as missing or incorrect fields.
  Configuration Issues: The integration settings between SAP IS-U and SAP S/4HANA or C4C may not be properly configured.
  Authorization Issues: The user or service account may not have the necessary permissions to access the required data.
  Service Availability: The service that handles the ManageRecentOrderData request may be down or not properly deployed.
  Network Issues: There could be connectivity problems between the systems involved.
  
  Solutions:
  
  Check Data Integrity: Verify that the data being sent to the ManageRecentOrderData function is complete and correctly formatted. Look for any missing or invalid fields.
  Review Configuration: Ensure that the integration settings between SAP IS-U and SAP S/4HANA or C4C are correctly configured. This includes checking the communication arrangements and service endpoints.
  User Authorizations: Confirm that the user or service account has the necessary authorizations to perform the operation. You may need to adjust roles or permissions.
  Service Status: Check the status of the ManageRecentOrderData service. Ensure that it is active and properly configured in the backend system.
  Network Connectivity: Investigate any potential network issues that could be affecting communication between the systems. This may involve checking firewalls, proxies, or other network configurations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs and traces in both SAP IS-U and the target system (S/4HANA or C4C) for more detailed error messages that can provide insights into the root cause.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for both IS-U and the integration with S/4HANA or C4C for best practices and configuration guidelines.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.