How To Fix ISU_S4H_C4C_UTIL_MSG309 - No ID-Mapping received

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 309

• Message text: No ID-Mapping received

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG309 - No ID-Mapping received ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG309: No ID-Mapping received typically occurs in the context of integration between SAP systems, particularly when using SAP Cloud for Customer (C4C) and SAP S/4HANA. This error indicates that the system is unable to find the necessary ID mapping information required for the integration process.
  
  Cause:
  
  Missing ID Mapping Configuration: The most common cause of this error is that the ID mapping between the systems (e.g., C4C and S/4HANA) has not been properly configured or is missing.
  Data Synchronization Issues: There may be issues with data synchronization between the systems, leading to the absence of required ID mappings.
  Incorrect System Settings: The settings in either the C4C or S/4HANA system may not be correctly configured to allow for ID mapping.
  Network or Connectivity Issues: If there are network issues or connectivity problems between the systems, it may prevent the retrieval of ID mappings.
  
  
  Solution:
  
  
  Check ID Mapping Configuration:
  
  Ensure that the ID mapping is