How To Fix ISU_S4H_C4C_UTIL_MSG306 - UUID GDT conversion error

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 306

• Message text: UUID GDT conversion error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG306 - UUID GDT conversion error ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG306, which indicates a UUID GDT (Generic Data Type) conversion error, typically arises in the context of data integration or data transfer processes, particularly when working with SAP S/4HANA and SAP Cloud for Customer (C4C) systems. This error can occur due to various reasons, including data format mismatches, incorrect UUID formats, or issues with the data mapping between systems.
  Causes:
  
  Invalid UUID Format: The UUID being processed does not conform to the expected format, which is usually a 36-character string (e.g., 123e4567-e89b-12d3-a456-426614174000).
  Data Mapping Issues: There may be discrepancies in how data is mapped between the source and target systems, leading to conversion failures.
  Inconsistent Data Types: The data type expected by the receiving system may not match the data type being sent, causing conversion errors.
  Missing Data: Required fields may be missing or null, leading to issues during the conversion process.
  
  Solutions:
  
  Check UUID Format: Ensure that the UUIDs being processed are in the correct format. Validate the UUIDs before they are sent to the system.
  Review Data Mapping: Examine the data mapping configuration between the systems to ensure that all fields are correctly mapped and that the data types are compatible.
  Data Validation: Implement validation checks to ensure that all required fields are populated and that the data adheres to the expected formats before processing.
  Error Logging: Enable detailed logging to capture the specific data that is causing the error. This can help in identifying the root cause more effectively.
  Consult Documentation: Refer to SAP documentation or notes related to UUID handling and data integration for any specific guidelines or updates that may apply to your scenario.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Tools: If you are using middleware (like SAP PI/PO or SAP CPI), review the integration flow and mappings to ensure they are correctly configured.
  Support: If the issue persists, consider reaching out to SAP Support with detailed logs and error messages for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the UUID GDT conversion error in your SAP environment.