How To Fix ISU_GS_IN_SMS017 - Text message applicable for all sub-types of service type &

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_SMS - Message class for IS-U: India localization for SMS Services

• Message number: 017

• Message text: Text message applicable for all sub-types of service type &

What causes this issue?

You have only selected service type and not selected service subtype. So
the text message will be applicable for all the service subtypes of
service type.

System Response

The message text will be used as the default text for all the sub
service types of the selected service type.

How to fix this error?

If you want to use same text message for all the service subtypes of a
service type, then select only the relevant service type. Else, if you
want to maintain different text messages for different service subtype,
select the relevant service type and service subtype

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_SMS017 - Text message applicable for all sub-types of service type & ?

  The SAP error message ISU_GS_IN_SMS017 typically relates to issues in the SAP IS-U (Industry Solution for Utilities) module, particularly in the context of service types and service management. This error message indicates that there is a problem with the service type being processed, and it is applicable to all sub-types of that service type.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Invalid Service Type: The service type being referenced may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues in the service type settings or in the related master data.
  Missing Data: Required data for processing the service type may be missing or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to perform actions related to the service type.
  Inconsistent Data: There may be inconsistencies in the data related to the service type, such as incorrect relationships between service types and their sub-types.
  
  Solution:
  To resolve the ISU_GS_IN_SMS017 error, you can take the following steps:
  
  
  Check Service Type Configuration:
  
  Go to the configuration settings for service types in the SAP system and ensure that the service type in question is correctly defined and active.
  
  
  
  Validate Master Data:
  
  Ensure that all relevant master data (e.g., customer master, contract accounts, etc.) is complete and correctly maintained.
  
  
  
  Review Authorizations:
  
  Check if the user encountering the error has the necessary authorizations to access and process the service type.
  
  
  
  Analyze Logs and Traces:
  
  Use transaction codes like SLG1 (Application Log) to check for any additional error messages or logs that can provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific service type and error message for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ISU Configuration: SPRO (SAP Project Reference Object) for configuration settings.
  Master Data Maintenance: Transaction codes for maintaining customer and contract account data.
  
  
  
  SAP Notes: Search for SAP Notes related to ISU_GS_IN_SMS017 in the SAP Support Portal for any patches or updates that may address the issue.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify and resolve the underlying cause of the ISU_GS_IN_SMS017 error message.