How To Fix ISU_GS_IN_SMS016 - & Service Subtype does not exist for the service type &.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_SMS - Message class for IS-U: India localization for SMS Services

• Message number: 016

• Message text: & Service Subtype does not exist for the service type &.

What causes this issue?

You have entered a Service Subtype which is not maintained for the
selected Service type.

System Response

System will not allow you to save data.

How to fix this error?

Maintain required Sub Service type in the customizing under Sap
Utilities -> Customer Service -> Country-Specific Functions -> India ->
Customer Mobile Services -> Maintain Subtypes for Service type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_SMS016 - & Service Subtype does not exist for the service type &. ?

  The SAP error message ISU_GS_IN_SMS016 typically indicates that there is an issue related to service subtypes in the context of SAP IS-U (Industry Solution for Utilities). The specific message "Service Subtype does not exist for the service type &." suggests that the system is unable to find a valid service subtype for the specified service type.
  Cause:
  
  Missing Configuration: The service subtype may not be configured in the system for the specified service type. This can happen if the subtype was never created or if it was deleted.
  Incorrect Data Entry: There may be a typo or incorrect entry in the service type or subtype fields when trying to create or process a service.
  Custom Development Issues: If there are custom developments or enhancements in the system, they might be causing the error by not handling certain service types or subtypes correctly.
  Transport Issues: If the configuration was transported from another system, it might not have included the necessary service subtype settings.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP IS-U and verify that the service subtype exists for the specified service type.
  You can check this in the following path: SPRO > SAP Customizing Implementation Guide > IS-U > Master Data > Service Types > Define Service Subtypes.
  Ensure that the service subtype is correctly assigned to the service type you are working with.
  
  
  
  Create Missing Subtype:
  
  If the service subtype does not exist, you may need to create it. Ensure that you have the necessary authorizations to make changes in the configuration.
  
  
  
  Review Data Entry:
  
  Double-check the data entry for any typos or incorrect values in the service type and subtype fields.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly handles the service types and subtypes.
  
  
  
  Transport Validation:
  
  If the configuration was transported, validate that all necessary objects were included in the transport request.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to IS-U for any specific guidance on service types and subtypes.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, SE11 for data dictionary, and SE80 for checking custom developments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message ISU_GS_IN_SMS016.