How To Fix ISU_GS_IN_SMS015 - SMS service is not activated for this portion.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_SMS - Message class for IS-U: India localization for SMS Services

• Message number: 015

• Message text: SMS service is not activated for this portion.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_SMS015 - SMS service is not activated for this portion. ?

  The SAP error message ISU_GS_IN_SMS015 indicates that the SMS service is not activated for a specific portion of the system. This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when trying to send SMS messages, and it suggests that the configuration for SMS services has not been properly set up or activated.
  Cause:
  
  Service Not Activated: The SMS service may not be activated in the system configuration.
  Incorrect Configuration: There may be issues with the configuration settings related to SMS services in the SAP system.
  Missing Authorization: The user may not have the necessary authorizations to access or use the SMS service.
  Technical Issues: There could be underlying technical issues with the SMS gateway or communication settings.
  
  Solution:
  
  
  Activate SMS Service:
  
  Go to the configuration settings in SAP IS-U.
  Navigate to the SMS service settings and ensure that the service is activated for the relevant portion of the system.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for the SMS service. This includes checking the SMS provider settings, communication parameters, and any relevant customizing settings.
  Ensure that the SMS gateway is correctly configured and reachable.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user attempting to send the SMS has the necessary permissions.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific instructions on configuring and activating SMS services in your version of SAP IS-U.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for IS-U and SMS service configuration for detailed guidance.
  
  By following these steps, you should be able to identify and resolve the issue related to the ISU_GS_IN_SMS015 error message.