How To Fix ISJP655 - Invoice &2 &1 cannot be created because payer &3 is blocked for invoicing

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 655

• Message text: Invoice &2 &1 cannot be created because payer &3 is blocked for invoicing

What causes this issue?

Invoices of payer &V3& have been excluded from further processing.
Invoice &V2& &V1& cannot be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

See previous messages in log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP655 - Invoice &2 &1 cannot be created because payer &3 is blocked for invoicing ?

  The SAP error message ISJP655 indicates that an invoice cannot be created for a specific payer because that payer is blocked for invoicing. This situation typically arises in the context of billing and invoicing processes within SAP, particularly in modules like SD (Sales and Distribution) or FI (Financial Accounting).
  Cause:
  The error is caused by the payer being marked as blocked for invoicing in the system. This could happen for several reasons, including:
  
  Credit Limit Exceeded: The payer may have exceeded their credit limit, leading to a block on further invoicing.
  Payment Issues: There may be outstanding payments or issues with previous invoices that have led to the payer being blocked.
  Master Data Settings: The payer's master data may have been set up incorrectly, or there may be specific blocking reasons configured in the system.
  Business Rules: Company policies or business rules may dictate that certain payers are blocked from receiving invoices under specific conditions.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Payer Status:
  
  Go to the payer's master data in SAP (transaction code XD03 for customer master data).
  Check the "Billing" tab to see if there is a block indicator for invoicing.
  
  
  
  Review Credit Management:
  
  If the block is due to credit management, review the credit limit settings for the payer (transaction code FD32 for customer credit management).
  If necessary, adjust the credit limit or clear any outstanding issues.
  
  
  
  Clear Payment Issues:
  
  Investigate any outstanding invoices or payments that may be causing the block.
  Resolve any discrepancies or issues with previous invoices.
  
  
  
  Consult with Finance or Sales Teams:
  
  If you are unsure why the payer is blocked, consult with your finance or sales teams to understand the business rules or policies that may apply.
  
  
  
  Unblock the Payer:
  
  If it is appropriate to unblock the payer, you can do so in the customer master data by removing the block indicator.
  
  
  
  Documentation:
  
  Ensure that any changes made are documented and communicated to relevant stakeholders to prevent future issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer Master
  FD32: Change Customer Credit Management
  VK01: Create Pricing Condition
  VK02: Change Pricing Condition
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  
  
  User Authorization: Ensure that you have the necessary authorizations to make changes to customer master data or credit management settings.
  
  
  Training: Consider training for users involved in billing and invoicing processes to minimize the occurrence of such issues in the future.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.