How To Fix ISJP657 - The cancellation status of payer's invoice &2 &1 was inherited.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISJP - Message class for invoice summary

  • Message number: 657

  • Message text: The cancellation status of payer's invoice &2 &1 was inherited.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISJP657 - The cancellation status of payer's invoice &2 &1 was inherited. ?

    The SAP error message ISJP657 indicates that there is an issue related to the cancellation status of a payer's invoice. This message typically arises in the context of billing and invoicing processes within SAP, particularly in the IS-U (Industry Solution for Utilities) module.

    Cause:

    The error message ISJP657 is triggered when an attempt is made to process an invoice that has inherited a cancellation status from a related invoice. This usually occurs in scenarios where:

    1. Invoice Cancellation: The original invoice has been canceled, and the system is trying to process a related invoice that is dependent on the canceled invoice.
    2. Invoice Relationships: There are dependencies between invoices, such as credit memos or adjustments that are linked to the original invoice.
    3. Data Integrity Issues: There may be inconsistencies in the invoice data or the status of related documents.

    Solution:

    To resolve the ISJP657 error, you can take the following steps:

    1. Check Invoice Status: Verify the status of the original invoice and any related invoices. Ensure that the original invoice is not in a canceled state if you are trying to process a related invoice.

    2. Review Invoice Relationships: Look into the relationships between the invoices. If the invoice you are trying to process is dependent on a canceled invoice, you may need to address the cancellation first.

    3. Reprocess Invoices: If necessary, reprocess the invoices involved. This may include reversing the cancellation of the original invoice if it was canceled in error.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling invoice cancellations and related statuses.

    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with billing and invoicing, such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display).
    • SAP Notes: Check for any SAP Notes related to ISJP657 or invoice processing issues. SAP Notes often provide fixes or workarounds for known issues.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the ISJP657 error and implement a solution to resolve it.

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